How To Fix ‘Unexpected Store Exception’ Error in Windows 10

Windows 10 users occasionally face a perplexing error known as the “Unexpected Store Exception.” This error, often resulting in a Blue Screen of Death (BSOD), can be a source of significant concern due to its sudden appearance and the lack of detailed information it provides.

This comprehensive article aims to unravel the meaning of the Unexpected Store Exception error, its underlying causes, and effective methods to resolve it.

Understanding the Unexpected Store Exception Error

The Unexpected Store Exception error in Windows 10 is a critical system error that typically results in a BSOD. It indicates that the store component caught an unexpected exception, which is generally a problem with a hardware component or a software conflict in the system.

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Nature of the Unexpected Store Exception Error

This error is primarily associated with issues in the system’s hardware or software configuration. It’s not specific to any particular brand or type of hardware, making it a relatively widespread issue across various Windows 10 systems.

Common Causes of the Unexpected Store Exception Error

Several factors can lead to the occurrence of this error:

1. Faulty Hardware

One of the most common causes of this error is failing or malfunctioning hardware, especially hard drives and SSDs.

2. Corrupted System Files

Damaged or corrupted system files can cause a range of issues, including the Unexpected Store Exception error.

3. Conflicting Software

Certain software, particularly antivirus programs, can conflict with Windows processes, leading to this error.

4. Outdated Drivers

Using outdated or incompatible drivers, especially graphics drivers, can cause system instability and result in BSOD errors.

5. Power Settings

Specific power settings in Windows 10, particularly those related to hard drive operation, can trigger this error.

How to Fix Unexpected Store Exception Error in Windows 10

If there’s no fault with the antivirus, then the user can follow the bellow listed solutions to solve the error of Unexpected Store Exception.

Solution 1: Uninstall AntiVirus Program

The user can uninstall his antivirus without any tension whatsoever. Because Windows 10 has a default virus protection system named Microsoft Defender. It is powerful and works flawlessly. So the computer will be guarded. Follow the steps to uninstall the antivirus program –

Step 1 – At first, press Windows key +X

Step 2 – Then choose the control panel from the given list.

Step 3 – Now click on the section named programs.

Step 4 – Therefore, the user can see all the programs installed on his computer. Find the antivirus software and click on uninstall.

Step 5 – At last, click on yes about the confirmation and uninstall the antivirus program.

Restart your computer and check if this solution of uninstalling the antivirus program has solved your problem of Unexpected Store Exception error in Windows 10.

Solution 2: Check Hard Disk Health

The health of the computer’s hard disk being bad can sometimes be the cause of an Unexpected Store Exception error in Windows 10. Facts like the presence of important files in a bad sector of hard drive, dying hard drive can also be the cause of this problem. To check hard disk health, a health diagnostic test is required to perform using a third-party tool. Follow the below listed steps properly –

Step 1 –  At first, the user should download Crystal Disk, a small third party tool to run the health diagnosis.

Step 2 – Then click twice on the downloaded file and install it with the help of on screen instructions.

Step 3 – At last, after the installation, launch it and the main window will show the status of the hard drive. ‘Good ‘in normal cases and ‘bad‘, if anything is not in order in hard disk, will be shown on the main screen.

If the diagnosis selects the hard drive as ‘bad ‘, then it is the root of the problem. Replace the hard drive to solve your problem of Unexpected Store Exception error in Windows 10.

Solution 3: Check Driver Issues

Follow the below listed steps properly to check driver issues in machines, especially in Lenovo machines –

Step 1 – At first, the user should disable the automated installation of drivers.  Install global policy editor and search type gpedit.msc in search.

Step 2 – Then expand the computer configuration option on the left side of the window.

Step 3 –  Now expand this options chronologically –  administrative templates, system, device installation.

Step 4 – Next, device installation is to be clicked.

Step 5 – Therefore, click twice on the option named prevent installation of devices not described by other policy settings.

Step 6 – Now select enabled in the next appearing window and click ok.

Step 7 – Then reboot your computer.

Step 8 – Now open the start menu by pressing windows key +X and select device manager.

Step 9 – Next, go to sound video and game controllers and click right on conexant smart audio. Check the box named to delete the driver software for the device and uninstall it.

Step 10 – Then again press Windows key +X and from the opening, menu select programs and features. Uninstall everything relevant to conexant /idt and Dolby.

Step 11 – At last reboot the computer and download the driver for Dolby and the audio component.

Install the downloaded driver, restart your machine and check if the solution of checking driver issues has solved your problem of Unexpected Store Exception error in Windows 10.

Solution 4: Turning Off Fast Startup

Windows 10’s fast startup or fast boot is a function that is actually a combination of elements of the cold shutdown and Hibernate feature. During the running of the fast startup, windows send a notification to all the device drivers to prepare for hibernation. Then it saves the current system state to hibernation and turns off the machine.

It refreshes the RAM with the loaded image in the hibernation file and navigates the user to the start-up screen. Windows do not have to reload the kernel, system state of the drivers. This feature of Windows 10 is useful and problematic sometimes. Due to this, some users may experience the problem of Unexpected Store Exception error. Follow the below listed steps properly to fix the error –

Step 1 – At first press Windows + R and type the control panel in the given dialogue box.

Step 2 – Then click on power options in the control panel.

Step 3 – Now click on Choose what the power buttons do.

Step 4 – Next, click on the option named change settings that are currently unavailable.

Step 5 – At last, uncheck the box saying turn on fast startup. Save the changes and exit.

Restart your computer and check if this solution of the turning off fast startup has solved your problem of Unexpected Store Exception error in Windows 10.

Solution 5: Updating your Display Drivers

The user needs to start the computer in safe mode and delete the currently installed drivers for the display card. Then follow the below listed steps properly –

Step 1 – At first, boot the computer in safe mode.

Step 2 – Then click right on the Windows key and select device manager from the available options.

Step 3 – Now expand the Display adapters section.  Click right on display hardware and select the option of Uninstall device, press Ok in the poped up dialogue box to confirm.

Step 4 – Therefore, Restart the PC. Press Windows + S button to launch the start menu’s search bar. Type “Windows update” in the dialogue box. Click the first search result.

Step 5 –  At last, click on the button named  “Check for updates”. Now Windows will automatically check for updates available and install them.

Restart your computer and check if updating your display drivers has solved your problem of the Unexpected Store Exception error in Windows 10.

But sometimes, installing the latest drivers can not solve the problem. The user then needs to visit the website of the manufacturer and download an older driver. Follow the below listed steps properly –

Step 1 – At first open device manager. Then click right on the driver and select update driver.

Step 2 – Then select the option named browse my computer for driver software in the new window.

Step 3 – At last browse the folders where the driver is downloaded. Select it, and the required drivers will be updated.

Note – The user should also check all the devices connected to his computer via the device manager. Updating their drivers one by one is also required.

Solution 6: Running System File Checker

System File Checker or (SFC) is a utility of Microsoft Windows. It allows the users to scan their computers for corrupt files in their operating system. It is a very useful tool for detecting the problem. Follow the below-listed steps –

Step 1 –  At first, Press Windows + R  and Type “taskmgr” in the dialogue box. Then press and Enter to launch task manager.

Step 2 – Then click on the File option which is at the top left side of the window. Now select “Run new task” from the list of given options.

Step 3 – Now type “PowerShell” in the dialogue box and check the option underneath named “Create this task with administrative privileges”.

Step 4 –  Therefore,  type “sfc /scannow” and press Enter. This process may take some time because entire Windows files will be scanned by the computer and checked for corrupt phases.

Step 5 – Then if any case happens where Windows states that it found some error but can’t fix it, the user should type “DISM /Online /Cleanup-Image /RestoreHealth” in the PowerShell. This will download the corrupt files from the Windows update servers and replace the corrupt ones. The user should keep in mind that this process can also consume some time depending on the internet connection. It should not be canceled at any stage.

Restart your computer and check if this solution of running a system file checker has solved your problem of Unexpected Store Exception error in Windows 10.

Solution 7: Turning Off Sleep Mode

Follow the below-listed steps properly to turn off the sleep mode of the computer –

Step 1 – At first, click right on the battery icon, which is situated at the bottom right corner, and click power options.

Step 2 – Then click on change plan settings.

Step 3 – Now, in the next window, set the option to never put the computer to sleep, then click on the Save changes.

Restart your computer and check if this solution of Turing off sleep mode in the computer has solved your problem of Unexpected Store Exception error in Windows 10.

Solution 8: Reconnecting Your Hard Drive (only for towers)

According to many users, hard drive problems cause the error of Unexpected Store Exception. If the user owns a tower, then he can follow the below-listed steps properly –

Step 1 –  At first, turn the computer off.

Step 2 – Then unplug the power.

Step 3 – Now, take the lid off and disconnect the black and white wires that go to the motherboard from the hard drive.

Step 4 – Next, plug them back in after a couple of minutes

Restart your computer and check if this solution of Reconnecting your hard drive (only for towers) – has solved your problem of Unexpected Store Exception error in Windows 10.

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Conclusion