How to Fix ‘Pokemon Go Unable to Authenticate’ Error

In 2016, Niantic developed and distributed one of the most famous Augmented Reality games, named Pokemon Go. Since its launch, this game is a sensation. It has been downloaded and played by more than a billion people.

However, users have reported that a problem named unable to authenticate is happening. Pokemon Go Unable to authenticate error prevents the user from logging into their account. iPhone and Android users frequently face this problem. Their gaming experience is hindering due to this problem.

Pokemon Go Unable to Authenticate

In the realm of mobile gaming, Pokemon Go has emerged as a cultural phenomenon, captivating players worldwide with its augmented reality gameplay. However, like any online service, players may encounter occasional errors that disrupt their gaming experience.

One such error is the “Pokemon Go Unable to Authenticate,” which can prevent players from accessing the game. This comprehensive guide aims to delve into the meaning of the “Pokemon Go Unable to Authenticate” error, explore its potential causes, and provide easy-to-follow solutions to resolve it, ensuring an uninterrupted Pokemon Go experience for players.

Read Also:

  1. YoMovies
  2. Twitch Error 2000
  3. ERR_CACHE_MISS

What is the “Pokemon Go Unable to Authenticate” Error?

The “Pokemon Go Unable to Authenticate” error occurs when players are unable to log into the game servers, preventing them from accessing their Pokemon Go account and gameplay features. When encountering this error, players may see a message like “Failed to log in” or “Unable to authenticate. Please try again.”

What Causes Pokemon Go Unable to Authenticate Error?

There are some events that cause this problem. They are listed below –

  1. VPN – Using a VPN may cause the problem. Usually, VPN makes the connection of the user seem suspicious. Thus certain servers don’t allow the connection. So the gaming server might also block the user’s connection who is using a VPN.
  2. Restricted data usage – Sometimes users restrict the data usage and also in the background. This action can prevent the game from being able to access the internet. Thus the system will block the user’s phone from being connected to the game.
  3. Rooted phone – Pokemon Go doesn’t function on a rooted phone. It blocks the game and makes it unable to play on a rooted phone. The main reason behind this function is rooted phones have a higher chance to run hacks and other exploits than unrooted phones. So, if the user is playing the game on a rooted phone, he should unroot it first.
  4. Ban –  Sometimes players are banned by administrators or developers for using a hack or some kind of exploit. This ban can cause the problem of unable to authenticate error in Pokemon Go.
  5. Account issue – In some cases, the users put wrong information or the account might be glitched. In this case, the user will face this problem as he will not be able to log in to the game.
  6. Server Issues: Sometimes, the Pokemon Go servers may experience high traffic or technical problems, leading to authentication failures.
  7. Incorrect Login Credentials: Entering incorrect login credentials, such as an incorrect username or password, can result in authentication errors.
  8. Network Connectivity Problems: Poor internet connection or network congestion can prevent the game from connecting to the servers, resulting in authentication issues.
  9. Outdated App Version: Using an outdated version of the Pokemon Go app may cause compatibility issues with the game servers, leading to authentication errors.
  10. Device Compatibility: Some devices may not be fully compatible with the Pokemon Go app, resulting in authentication problems.
  11. Account Suspension or Ban: If a player’s account has been suspended or banned due to violating the game’s terms of service, they may encounter authentication errors when trying to log in.

How to Fix the Unable to authenticate error on Pokemon Go?

There are ways to fix the problem of the Unable to authenticate error on Pokemon Go. They are listed below. Follow this solution in a specific order –

Solution 1: Disabling data usage restriction

The data usage restriction might have caused the problem for some users. Try these steps properly to change the settings and configure it to be able to use cellular data –

Step 1 –  At first, open the notification panel and click on Settings.

Step 2 –  Then go to Data usage.

Step 3 –  Now turn data restrictions off by clicking on the toggle button.

Step 4 –  At last reopen the game and check if the problem has solved.

Use these steps properly to disable data usage restriction and check if this solution has solved the problem of the Unable to authenticate error on Pokemon Go.

Solution 2: Verifying Account

In some cases, users don’t accept certain terms or give wrong information about the account. Follow these steps to check this fact and make needed changes –

Step 1 –  At first go to the website of Pokemon Go. Then click on log in option.

Step 2 – Now enter account information. Next, accept the terms of use of Pokemon Go.

Step 3 – Next go to edit profile options and click on Pokemon Go settings.

Step 4 – Then the following text might appear on above of terms of use of Pokemon Go –

Great! You’re all set to play Pokemon Go. Additional settings can be changed in the Pokemon Go app.

Step 5 – If this text doesn’t appear that means a term is left unaccepted. Read through and accept all of them.

Step 6 – At last, log in to Pokemon Account and check.

Use these steps properly to verify the account and check if this solution has solved the problem of the Unable to authenticate error on Pokemon Go.

If this solution doesn’t solve the problem, try to uninstall and reinstall the game. The user can also contact the customer support department of Pokemon Go.

Read Also:

  1. Err_Connection_Reset
  2. Dragon Age Inquisition Wont Launch
  3. Ethernet Doesn’t Have a Valid IP Configuration

Conclusion

The “Pokemon Go Unable to Authenticate” error can be frustrating for players, but with the right troubleshooting steps, it can usually be resolved quickly.

By understanding the potential causes and following the solutions outlined in this guide, players can effectively troubleshoot and fix authentication issues, ensuring a seamless Pokemon Go experience.

Regular maintenance, such as keeping the app updated and ensuring a stable internet connection, can also help prevent such errors from occurring in the future. With these solutions at their disposal, Pokemon Go players can continue their quest to catch ’em all without interruption.